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Resource Documents

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Other Resources


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Resource                                                                                                                                                                                                                                                                                

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IT Support Portal

Please login to the Portal using your computer login and password.
If you have problems logging in, please call the Help Desk at x4357 or 714-424-8998.

Once logged in, you will be able to:

  • See the status of existing work orders, or add new work orders using the Help Desk tab.

  • Download and install selected software titles from the Software Library tab.

  • Search for documents on the Knowledge Base tab.

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Voicemail & Telephone Information
Here's a shortcut to an article in our Knowledge Base.  It has 3 different attachments with information regarding the Call Pilot Voicemail system, and Avaya telephones.

PDF

Voicemail - Distribution Lists
A brief description of how to use distribution lists in the voicemail system, pl us a list of the pre-defined distribution lists.

PDF

Password Guidelines
A quick guide on why password security is important and how to select a secure password for your network account.

PDF

PDF Writer - Installation
This document describes how to use the Software Portal to install the Cute PDF Writer software. It's free and works well... give it a try!

PDF

PDF Writer - How to use
This document describes how to use the Cute PDF Writer to convert Word or other documents into PDF format.